1. PMCS reserves the right, at its sole discretion, to decline the acceptance of any collectibles submitted for Services if they do not adhere to the company's terms, prevailing standards, and established procedures as outlined on its website. As the handling, tracking, and examination of even rejected collectibles incur associated costs, fees for Services shall not be refunded in such cases.
2. In the event that a currency note is found to be non-genuine, the Customer may initiate the "Guarantee Resubmission" procedure to submit the note to PMCS. Following a thorough reevaluation by PMCS, if the note is confirmed to be non-genuine, it will be removed from the PMCS holder, and it will not fall under the coverage of PMCS guarantee.
3. Should a currency note be determined to be undergraded, the Customer has the option to utilize the "Guarantee Resubmission" procedure to submit the note to PMCS. Upon reevaluation by PMCS, if the note attains a higher grade, it will be assigned a new label reflecting the upgraded grade at no additional cost.
4. The same terms and conditions outlined above are applicable in the case of overgraded notes as well.
5. PMCS is dedicated to providing fair and equitable resolutions for customers whose notes have been determined to be non-genuine or overgraded. If a customer does not accept the solution offered by PMCS, the note will be removed from the PMCS Holder and returned to the customer.
6. The determination of fair market value is solely at the discretion of PMCS.

If a customer discovers any errors on the PMCS label, such as inaccuracies in the catalog number, year, letter (Inset), denomination, serial number, Governor's Signature, grade, grade description, or any other pertinent information, it becomes the sole responsibility of the customer to initiate a re-submission for the necessary label correction. PMCS is committed to providing this relabeling service at no additional cost to the customer.

It is important to note that PMCS cannot assume responsibility if the note is not submitted for label correction. If a customer knowingly sells, trades, or transfers ownership of a note with an error-laden label instead of promptly re-submitting it to PMCS, the customer may be held liable to the buyer for fraudulent behavior and could potentially face legal repercussions.

• PMCS Guarantee isn’t applicable to the damaged/counterfeited holders.
• PMCS Guarantee isn’t applicable to the notes removed from PMCS holders.
• PMCS Guarantee isn’t applicable to environmental damage, improper placing of the graded notes.

PMCS doesn’t give guarantee on autographed notes, since it doesn’t hold authentication on the same along with the signature of the particular note. Such notes will be graded with description ‘Ink Annotation’ and Graded as regular type note.

If PMCS grades a note as an ‘Error’, then the same will be highlighted as “Error” obverse and the description for the same will be mentioned on the reverse side of the PMCS label. If the note is not identified as an ‘Error’ then the same will be considered as an Regular issue type.